Finance support: free, confidential advice about money, debt, evictions, rent arrears. In partnership with CitizensAdviceBureau you can get an appointment to get specialist advice. Click here to read a case study of how one household got the help they needed. Call or text 07395 959240 and we will get started as soon as we can.
Domestic abuse: If you want to talk to someone in a safe, confidential way about your relationship or a problem in your family you can text or phone us, or you can email us. We will listen and help to help you feel safe.
Food relief: Since the pandemic we have prepared, cooked and delivered thousands of meals in the community. We are also helping people with shopping and collection of medication. If you need help call or text us. 07359 959240.
Children and families: Our unique centre offers a really wide range of things for children and families. We have a universal service for everyone that includes the provision of groups and clinics and adult and parenting classes. We also deliver parenting programmes on a 1-1 basis for those who need it and are able to access financial support and grants.
Here are some of the other things we can help with: ·Peer to peer support· Socialising and meeting other parents/carers and their children· Parenting support· Breastfeeding· Supporting parent child relationships· Family routines· Outreach services in the community· Budgeting and debt · Housing· Benefits
Complaints and feedback: Hope for Children & their Families hope to provide the highest quality support and service in all areas of our work. We offer an opportunity to provide feedback informally and formally throughout your involvement with our services to ensure we maintain high standards and always welcome comments so that we can ensure our service is relevant and appropriate.
If, however, you feel our service has not met your expectations and would like to make a complaint about the service you have received, you can find details on how to do this in our Complaints policy which can be found here.