We offer a welcoming and friendly contact service for children and non-resident family members to meet safely and comfortably. We offer both supervised and supported contact visits and are members of NACCC (National Association for Child Contact Centres) and have Enhanced Accreditation with them.
Our primary concern is the wellbeing and comfort of children and our purpose built centre is perfect for contact sessions. We have on-site parking and always offer pre-visits to children and parents/carers to allow everyone to feel settled and relaxed. As we have lots of resources and toys for the children to use during their visit the feedback we receive is very positive.
Our Contact staff team is here to ensure contact visits are as comfortable and enjoyable as possible. They want you and your children to get the most out of the session and will remain
n impartial and child-focused throughout.
Our staff team has experience in many of the issues families face when arranging contact visits. They are trained and used to working with families and children. We have a good working relationship with other professionals including Cafcass, NACCC, solicitors and social care professionals, and we take referrals from them as well as self referrals from families.
Services
We provide supervised contact, supported contact and a handover service.
For full details about the Contact Centre at HOPE, please contact us or download our leaflet (PDF reader required), which explains our prices and details the services available.
View our Safeguarding Policy (PDF reader required). If you wish to view or access any of the Centre’s policies please contact info@hopefamilycentre.org.
Please click on the following links to access further advice and guidance that may help you and your child/ren:
https://www.cafcass.gov.uk/grown-ups/parents-and-carers/divorce-and-separation/parenting-plan/
https://www.splittingup-putkidsfirst.org.uk/home
