We offer family time for children and their non-resident parents/carers with the help and support of trained staff.
We facilitate a supervised and supported service depending upon a family’s requirements. We are open during the week and weekend and also after school. Sessions can take place at our Centre and also in the community.
Making children feel safe and secure when they visit our Centre is really important to us. We listen to the child/ren that come here and ask for feedback to help us when making arrangements on behalf of families, parents, carers and court services. We offer pre visits to make sure children feel at ease and get to know the Centre before they visit.
Here is some feedback from a parent who has accessed our services:
“All of the staff are friendly, welcoming and professional. Our daughter has enjoyed coming to the Centre to spend time with her dad to re-build their relationship which had broken down. We were supported throughout, and I cannot recommend the Centre enough!”
We are a member of NACCC (National Association for Child Contact Centres) and have Enhanced Accreditation with them.
Our downloadable referral forms and current price list:
The Hope Centre will always provide the highest quality support and service in all areas of our work where possible. We will offer an opportunity to provide feedback informally and formally throughout your involvement with our services to ensure we maintain high standards.
If, however, you feel our service has not met your expectations and would like to make a complaint about the service you have received, you can find details on how to do this in our Complaints & Comments policy & procedure
If you would like to find out more please contact
Mickey Littlewood-Ree, Manager
or call 01885 488495/7
Cafcass service: The Hope Centre is commissioned by Cafcass to deliver the ICFA (improving child and family arrangements) programme for the Herefordshire and Worcestershire area. More information about Cafcass can be found on their website.
For Safeguarding or any other policy please contact our Centre Administration Manager Anna Beddows or you can download a copy of the Safeguarding policy here.