We offer all children and their families accessing our Contact Centre a warm welcome to our centre in Bromyard, Herefordshire, situated halfway between Hereford and Worcester. Our primary concern is the wellbeing and comfort of children and our purpose built centre is perfect for this. We have two big rooms and on-site parking and always offer pre-visits to children and parents/carers to allow everyone to feel settled and relaxed. We have lots of resources and toys for the children to use during their visit which means there is always something new for children to enjoy and saves parents/carers worrying about what to bring along. We will work closely with parents and carers and support them as much as possible to make sure everything runs smoothly.
Hope is a member of NACCC (National Association for Child Contact Centres) and have Enhanced Accreditation with them and we offer supervised and supported contact visits as well as handover service when needed. We are a registered charity with over 20 years experience working with families and children. Our Contact Centre staff team is not only experienced in arranging contact visits but are trained and used to working with families and children. Many are qualified Early Years practitioners or social workers who understand the complexity of issues involved. They have a good working relationship with other professionals including Cafcass, NACCC, solicitors and social care professionals.
For Safeguarding or any other policy please contact our Admin Team Leader Anna Beddows or you can download a copy of the Safeguarding policy here.
To access further advice and guidance that may help you and your child/ren the following links and website may be useful: