Family Time

 

Safe, Supportive Family Time for Children and Parents/Carers

At Hope, we understand how important it is for children to maintain meaningful relationships with the people who matter most to them. Our Family Time Service provides a safe, welcoming, and child-focused environment where parents and children can spend quality time together with confidence and support.

Whether contact is court-directed, arranged through social care, or agreed privately, our experienced team is here to make every session as positive, comfortable, and reassuring as possible.

Why Family Time Matters Children thrive when they feel connected, loved, and supported. Family time helps maintain emotional bonds, encourages healthy relationships, and creates opportunities for positive memories to grow.

We know that family situations can sometimes feel stressful or overwhelming. Our role is to reduce that pressure by providing a calm, professional service that keeps children’s wellbeing at the centre of everything we do.

Our Services

Supervised Family Time Professional supervision in a safe and neutral setting, with clear observations and support throughout the session.

Supported Family Time Less formal support for families who need a little guidance while spending time together.

Community-Based Sessions Family time sessions in parks, cafés, activity centres, or local community settings where appropriate.

Detailed Session Reports Accurate, professional reports available for courts, solicitors, and social workers if required.

Flexible Appointments We offer weekday, evening, and weekend sessions to fit around family life.

Referrals Our referral process is straightforward, professional, and handled with sensitivity and confidentiality throughout. We accept referrals from:

• Parents and carers
• Solicitors
• Local Authorities
• CAFCASS
• Mediators and mediation services
• Social workers
• Schools and educational professionals
• Other family support professionals

A Child-Centred Approach Every child deserves to feel safe, heard, and valued. Our trained staff work sensitively with families to create a positive experience where children can relax and enjoy meaningful time with their parent or loved one.

Why Parents Choose Us 

• NACCC Enhanced accredited Centre
• Over 20 years experience
• welcoming, inclusive centre with accessible facilities and resources for SEND children.
• Experienced and compassionate staff
• Safe and neutral environments
• Professional, reliable, and confidential service
• Flexible and responsive support
• Clear communication throughout the process
• Child-focused practice at all times

We understand that every family is unique, and we tailor our support to meet your individual needs.

Here to Support Your Family

Taking the first step can feel difficult, but you do not have to do it alone. Our team is here to guide and support you throughout the process with professionalism, understanding, and care.

If you would like to learn more about our Family Time Service or make a referral please contact the Child Contact Manager Mickey on 01885488495 and select option 1 or email childcontact@hopefamilycentre.org

What children say

The lady that looked after me was very nice, she helped me when I was worried about seeing my Mum again. (March 2026)

What professionals say

“Great communication with myself and Centre. Recordings are immaculate. Guidance is given as to how to improve family time. The workers clearly know the family and children very well” (March 2026)

What parents say

“For my son they were excellent. He was safe and cared for” (April 2026)

“The staff made me feel at ease and not being judged” (March 2026)

“The communication from Mickey was incredible from start to finish, whether email, phone calls or face to face. I always felt that myself and my children were being listened to and everyone’s best interest’s was being met”. (Jan 2026)