Our charity and centre has been an integral part of the lives of many in Bromyard and surrounding areas for over 20 years. We are a unique centre that offers a safe and friendly space to the community. We can offer people support from the Centre or in the community. In 2020, we set up Hope Community Hub, thanks to some important funding from The National Lottery Community Fund. This service is open to everyone and uses our professional skills, local knowledge and experience of delivering support to people
at times when they most need it.
What support is offered and how do we do it?
Practical and emotional support… what does that mean? It could be help with sorting out benefits or it could be a relationship problem; or it could be loneliness and a need for opportunities to meet and socialise. It might be a difficulty getting out or getting information about something. We can help with all of that.
How to get help? You can be referred by someone you know (a professional or friend) or you can ask for support directly. The forms are here to download Hope Community Hub Self Referral Form Hope Community Hub Professional Referral Form or you can call us on 07395 959240 or mail info@hopefamilycentre.org
Who is the team?
Led by Heidi Mulholland, the Services Manager, and an experienced team of professional staff, the team is approachable and friendly. We are used to listening and supporting people and we care about making a difference. At the same time, our service is also built upon strict safeguarding and confidentiality policies and procedures. A full range of policies and procedures are available and regular reviews and training ensure everything complies with latest guidance and regulations.
How do we help? We will get in touch (either by phone or text or social media depending upon what is best) and from there agree what’s going to happen next and how we can help.
Our centre has on site free parking and is easy to access with full accessibility and an on site lift. Our café is a great meeting place that provides an informal and discreet way to meet without any problems. We work in a positive and empowering way that acknowledges each person and their unique circumstances. We will work at a pace that suits each person we support and we will take time to understand the challenges or issues that occur. Knowledge and understanding is a key part of what we do.
