CURRENT LOCKDOWN UPDATE ON SERVICES
January 5th 2021
We are all aware at Hope of the difficulties many of you will be facing during the current lockdown. We will continue to offer all our services during the current lockdown, although we have had to make some adjustments in order to remain compliant with current lockdown guidance. This means that most of our staff team are working remotely and most of the services will continue to be offered but either virtually or by phone.
Below is some information, which we hope you will find useful. One of the things we are here to do is help offer advice and guidance on lots of different matters, so please don’t hesitate to get in touch with us if you need help.
For all general enquiries during this period, and until further notice, our main reception and phone line are not staffed. Please call or text us on 07395 959240 instead or email firstname.lastname@example.org. Someone will get back to you as quickly as possible. Our office hours are 9am-5pm. All visitors must make a prior appointment before turning up at the Centre.
Our Children’s Centre, Contact Centre, Early Years services and Hub food deliveries are fully operational. Here are the numbers to call or text if you need to get in touch:
Early Years 07851962461
Children’s Centre 07377318386/07395 959240
Child Contact Centre 07495 470476
Hub food/lunchbox deliveries: 07395 959240
Please leave a message if no one answers and we will get back to you as quickly as possible.
Shopping / meds deliveries: If you require help with shopping or meds deliveries, please call 07395 959240 or email email@example.com
Citizens Advice Service: If you want to access advice and guidance on specialist matters, we can offer you an appointment with Citizens Advice Bureau. Please call 07395 959240 to make an appointment.
We have been advised by PWP that Parenting classes are being offered virtually now and so Tuesday classes are not running at the Centre until further notice.
On behalf of us all, we hope to be back together as soon as it is safe to do so and hope you all remain safe and well in the meantime.