This first month has been a busy one; we have been out and about ensuring people know about the project, delivering leaflets and talking to people about how we can help.  We have listened to what people and have helped with a variety of things from getting the right tin opener for someone with a visual impairment to agreeing to cook meals for someone who is temporarily suffering financial hardship. We have also helped people with their banking, medication and have just generally been able to chat and give people time to share their worries and offload their concerns.  Sometimes it doesn’t have to be a big thing that makes a big difference and we are here to help.

Our team has been busy trying to make sure as many people as possible know how to get hold of us and use our really simple referral system.  People have phoned, texted and used social media to get in touch and we are glad we can help. We are here to listen, talk and support and if you need help just phone or text us on 07935 959240.

Here are the new bins provided by Herefordshire Community Environment Group & Herefordshire Community Recycling Hub.

You can help us by using the bins to collect

Plastic Bottle Tops

Crisp and Snack Packets

Cans (Drink and Food cans)

Cables

Bras for Breast Cancer Haven

Please make sure all cans and plastic bottle tops are rinsed and clean!

On August 5^th Louise Davies joined us as the new team leader in our Child Contact Centre.  She joins at a time when demand for our services is growing and brings a wealth of experience to the charity.  Louise started her career as a social worker in 1998 and in her previous role worked as a senior practitioner and consultant social worker at Hertfordshire County Council.  Before that she worked in Caerphilly as a senior practitioner and social worker.

In 2017 Louise relocated to Herefordshire and lives locally with her young family.  We feel very fortunate to welcome her to the team and her skills and experience will serve the children and families at the Centre extremely well.

This year 3 staff received nominations for awards in the ISO QSL Good Egg awards

Anna Beddows in the Supporting Egg category –
Anna has been our ISO quality manager since we acquired accreditation and the standard. Her diligence in ensuring a consistency of standards across the charity is key in our professionalism and she makes sure everyone adheres to the high standards she has set.”

Netti Evans in the Quality Egg category –
“This year Netti has made massive improvements in the running of our community café… She works tirelessly and selflessly to get to know her customers and makes sure everyone gets fab service.”

Blaise White in the Green Egg category –
“This year Blaise has introduced several new schemes in the finance department.
He is determined to reduce our paper output by reducing the amount of paper systems and is working on migrating our customer invoice system to an electronic one.”

Congrats to all 3 for their nominations and to Blaise for winning the Green Egg Award.