Are you lonely? Do you need someone to talk to?
This is how we helped Martha (name changed)
Martha called our Hub telephone back in July after being in lockdown alone since March. She told us that her husband passed away last year, her family live abroad and she was alone, not able to see friends and struggling after having a fall. Our team of support staff put a plan in place to include: putting Martha in touch with adult social care services, deliveries of cooked meals made by our hub kitchen, weekly telephone calls to check in and chat about anything and everything and we even supported Martha to learn how to use Zoom so that she could ‘see’ her family face to face for the first time in months. Martha tells us- ‘I am glad I picked up the phone that day after having a leaflet through my door about the community hub. You have helped me so much. Having meals delivered to me after my fall really helped me. I wasn’t able to cook for a couple of months and they were always lovely. I look forward to our chats every week and I am so happy that I can now use the computer to see my family, especially my grandchildren who have grown so much’.