The HOPE Centre

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You are here: Home / The Hope Centre News

Our Newest Member To Our Team

August 15, 2019 By Aaron Willoughby

On August 5th Louise Davies joined us as the new team leader in our Child Contact Centre.  She joins at a time when demand for our services is growing and brings a wealth of experience to the charity.  Louise started her career as a social worker in 1998 and in her previous role worked as a senior practitioner and consultant social worker at Hertfordshire County Council.  Before that she worked in Caerphilly as a senior practitioner and social worker.

In 2017 Louise relocated to Herefordshire and lives locally with her young family.  We feel very fortunate to welcome her to the team and her skills and experience will serve the children and families at the Centre extremely well.

Filed Under: Uncategorized

The A465 Road Closure

August 5, 2019 By Aaron Willoughby

We would like to share a letter that has been provided to us by Balfour Beatty on carrying out the road works to the bridge at Stoke Lacy.

It explains what, when and how long the works are taking place along with contact information for any questions that are not answered in the letter, it also has a map to show where the closure is on the A465.

Please see – Essential Information Letter

Filed Under: Hope news

Thank You to all of the Friends of Hope

June 17, 2019 By Aaron Willoughby

We would like to say a huge thanks to our loyal Friends of Hope members for the purchase of the new car park lights.
Friends of Hope raises funds through an annual membership schemes which entitles you to discount in our community café.
The new bollards mean the car park will be better lit when the light fades and this will help everyone using the centre.
If you would like to help support us please click here to join.

Filed Under: Hope news

We Asked, You Said…

May 20, 2019 By Aaron Willoughby

The thoughts and views of those who use our Centre matter to us. To make sure our services are what you want we ask for feedback from everyone after they use the centre and twice a year for a week we also ask visitors to complete a Snapshot survey.  In our most recent survey in April, 100% of you would recommend us to friends and family and of 98% respondents were either satisfied or very satisfied with the service they had received.  We are very grateful to everyone for taking the time to support us.  We are here to support our local community including professionals and other organisations that use the facilities.  Below we have compiled some of the comments and views of those who have taken time to give us feedback.  Thank you to everyone for their participation.

 

Filed Under: Hope news

And the nomination goes to…

April 18, 2019 By Aaron Willoughby

This year 3 staff received nominations for awards in the ISO QSL Good Egg awards

Anna Beddows in the Supporting Egg category –
Anna has been our ISO quality manager since we acquired accreditation and the standard. Her diligence in ensuring a consistency of standards across the charity is key in our professionalism and she makes sure everyone adheres to the high standards she has set.”

Netti Evans in the Quality Egg category –
“This year Netti has made massive improvements in the running of our community café… She works tirelessly and selflessly to get to know her customers and makes sure everyone gets fab service.”

Blaise White in the Green Egg category –
“This year Blaise has introduced several new schemes in the finance department.
He is determined to reduce our paper output by reducing the amount of paper systems and is working on migrating our customer invoice system to an electronic one.”

Congrats to all 3 for their nominations and to Blaise for winning the Green Egg Award.

Filed Under: Uncategorized

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